Quality Policy
The company we represent holds a leading position in providing cleaning systems and services worldwide, targeting households, businesses, and industries. This is based on a range of characteristics such as design and production quality, social and environmental responsibility, respect for and value of people, innovation, and continuous improvement. These are reflected in the high value of the name Kärcher. Our vision is to be an organized enterprise with quality products and reliable services, and with growth rates that allow our continuous improvement. The company’s mission is to provide integrated cleaning solutions, including the sale, maintenance, and repair of equipment, as well as the sale of consumables. Our primary goal is for our customers to be completely satisfied and loyal to us.
STRATEGY
- Establishment of high-quality standards for products and services that will meet the needs of our customers.
- Increasing sales to ensure a wide distribution of our products and services. Compliance with customer needs and legislation.
- Commitment to providing all necessary resources for the maintenance and continuous improvement of the ISO 9001:2015 Quality Management System.
TARGETS
- Continuous strengthening of our presence and gaining an increasingly larger market share (increasing customer base and turnover
- Continuous training of our company’s employees.
- Continuous improvement of customer satisfaction.
- Continuous improvement of the effectiveness of the Quality System processes and the services provided.
Management,
P. Palaiologos
